City of Palm Coast Urges Residents to Conserve Water as Hurricane Milton Brings Heavy Rains

The city of Palm Coast is currently experiencing heavy rain from Hurricane Milton, with an additional 10 to 15 inches of rain expected over the next few days. Combined with the 6 inches of rain already received over the past five days, this ongoing weather event may cause significant accumulation of water in canals, ditches, ditches and roads in across town.

Due to these circumstances, the Flagler County Sheriff and Flagler County Emergency Management have implemented a curfew from 7:00 pm Wednesday evening until 7:30 am Thursday morning. It is important that citizens obey this order and do not walk on the roads. Even after a storm has passed, downed trees and power lines can present significant hazards, and the period following a storm can be particularly dangerous for such events.

Water Resources Management and Residents’ Concerns

The City’s Wastewater Collection System has been handling a lot of water due to the recent heavy rain, and with the coming storm, it is possible that the system could become overloaded, which could cause overflow. The system currently processes wastewater twice, and most of the water is rain.

The city is currently on a state of emergency, with city crews working 24 hours a day to serve the residents of Palm Coast. The Utility Department has sent additional crews working around the clock with tanker trucks to high-risk areas to remove excess water. Citizen participation is important to avoid overburdening the system. We ask everyone to limit non-essential water use during and immediately after a storm. This includes avoiding washing clothes, reducing shower times, and reducing toilet flushing.

If you are experiencing water backup in your home, file a report with Palm Coast Connect or call Customer Service at 386-986-2360 for immediate assistance.

Residents of PEP Tanks: Special Instructions

If you live in the L, Z, E, LL, B, W, R, P, or S section of Palm Coast and have a PEP (Pretreatment Effluent Pumping) tank, it is important to take a close look at your system. during the storm. If your power goes out, your PEP tank will not work, and you may have wastewater backups. If this happens, immediately stop all water use, including toilets and using sinks or showers.

If your PEP tank alarm goes off after the power is restored, you can silence it by pressing the reset button on the bottom of the control panel on the side of your house. If the alarm goes off again within 24 hours, please submit a case through Palm Coast Connect or call Customer Service.

A Citywide Effort

The City of Palm Coast is working hard to prevent sewage overflows and maintain essential services. More tanker trucks have been brought in to help pump the lift stations to remove excess water. However, we strongly encourage all citizens to help conserve water as much as possible to prevent the system from reaching its limit.

The City of Palm Coast remains committed to ensuring the safety and well-being of our residents throughout Hurricane Milton. Please stay tuned for more information, and remember to avoid the roads during and after the storm to avoid unnecessary accidents.

For more information, contact Palm Coast Customer Service at 386-986-2360 or visit Palm Coast Connect.

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